return policy

RETURNS

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Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Other non-returnable items:
* Gift cards
* Downloadable software products
* Certain health and personal care products

A receipt or proof of purchase is required to complete your return.

Please do not return your purchase to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
* Books with obvious signs of use
* Opened CDs, DVDs, VHS tapes, software, video games, cassettes, or vinyl records.
* Any item not in its original condition, damaged or missing parts for reasons not due to our error.
* Any product returned more than 30 days after delivery

Refunds 
Once your return has been received and inspected, we will send you an email to notify you that we have received the returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or incomplete refunds 
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time for your refund to be officially posted.
Then contact your bank. There is usually a processing time before the refund is made.
If you have done all of this and still have not received your refund, please contact us at ...@gmail.com.

Gifts

If the product was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be sent to you.

If the product was not marked as a gift when purchased or if the gift giver later placed an order for themselves, we will send the refund to the gift giver and notify them of your return.

Shipping
To return your product, you should request it at: ...@gmail.com

You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.